Pix System Presents Instability on Friday Night (6)
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Olhar Digital
olhardigital.com.br

Pix System Presents Instability on Friday Night (6)

Users from various banks in Brazil faced difficulties when trying to make transfers using Pix during Friday night, the 6th, according to reports shared on social media.

Monitoring conducted by Downdetector, a platform dedicated to tracking the status of online services and systems, registered a significant increase in complaints directed at banks, including Bradesco, Itaú, and Nubank, as well as peaks of dissatisfaction with Pix itself. This incident began around 7 PM Brasília time.

Many customers from different financial institutions expressed their dissatisfaction on social media. Olhar Digital contacted the Central Bank (BC) to obtain more information about what happened and awaits an official response.

Among the affected banks, Itaú was one that publicly commented, informing that it is aware of the issue and that its teams are mobilized to resolve the instability.

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Users have reported difficulties when trying to make Pix transactions or access banking applications, indicating generalized instability in digital services. The website Downdetector, which monitors failures in digital platforms, registered problems with gov.br, Banco do Brasil, the Federal Revenue Service, and Pix, in addition to reports of failures on WhatsApp.

These records of instability began around 8 am. On social media, several users expressed their difficulties, specifically mentioning the inability to log into accounts or perform Pix transactions at Banco do Brasil.

One hypothesis raised for the occurrence of simultaneous failures across multiple platforms is a possible defect in cloud computing services. Large providers, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud, are used by companies and public bodies to host systems and process data.

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