MTN retains top network quality title according to Opensignal report
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MTN retains top network quality title according to Opensignal report

According to the Opensignal report for November 2026, based on data collected from user devices between July 1 and September 28, operator MTN won four absolute victories: stable quality, download speed, upload speed, and 5G availability.

In the previous Opensignal report, published in August 2025, which used a slightly different set of categories, MTN won 11 out of 15 awards, including all four overall service quality prizes.

The average download speed for MTN users was 56.4 Mbps, which is 14.4% higher than Vodacom's (49.3 Mbps) and more than double Telkom's figure (25.1 Mbps). Furthermore, MTN showed the best result for stable quality, reaching 71.9%, surpassing Cell C with a score of 66.9%.

This success was achieved despite MTN reducing its capital expenditure on the network in South Africa by 17.1% in the first six months leading up to June. However, MTN's lead is less obvious than the number of awards suggests; Cell C surpasses it in reliability, scoring 904 points compared to MTN's 901 points. Regarding gaming and voice application usage experience, all operators except Rain are approximately one point away from the leader.

Rain: most 5G, weakest experience

Vodacom won the nominations for 5G speed and 5G coverage. Its users recorded an average 5G download speed of 231.1 Mbps, which is 58.2% faster than MTN's (146.1 Mbps), and the 5G upload speed was 26.1 Mbps. Nevertheless, Vodacom users spend only 14.5% of their time connected to 5G, although this is almost double the 7.6% reported in the August 2025 Opensignal report when MTN led with 12.4%. In terms of overall download speed, Vodacom lags behind MTN. As reported by TechCentral in June, the time South Africans spend on the 5G network remains low.

Among users with 5G-capable devices, MTN leads in 5G availability and percentage of time connected to 5G, reaching 56.5% compared to Vodacom's 53.5%.

Rain users connected to 5G for 49.4% of the time, more than three times the rate of MTN users (15.1%), which Opensignal attributes to Rain's 5G-oriented network strategy. However, this did not translate into improved service quality. Rain ranked last among the five operators in reliability (842 points) and stable quality (59.6%). For 5G stable quality, it showed 56.9%, while the other four operators scored in the range of 80.8–82.6%.

Rain's average 5G download speed was 103.2 Mbps, matching Cell C's figures and less than half of Vodacom's. Cell C and Telkom individually won or shared four awards. Cell C shared the reliability award with MTN, and two smaller operators jointly topped the voice application usage experience category. Four operators shared the 5G reliability award, with Telkom showing the highest score—948 points. Telkom also shared the time-on-network award with MTN, as its users had signal 99.2% of the time. Nevertheless, Telkom was the slowest of the five, with an average download speed of 25.1 Mbps and upload speed of 4.7 Mbps. Telkom users with 5G-capable devices were on the 5G network only 14.7% of the time.

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DJ Zinhle launches her own mobile network, Bestie Connect, for her followers
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DJ Zinhle launches her own mobile network, Bestie Connect, for her followers

One of South Africa's most famous DJs, DJ Zinhle, is launching her own mobile network. This network, named Bestie Connect, is a prepaid Mobile Virtual Network Operator (MVNO) that operates on the MTN infrastructure and is directly aimed at her audience.

This project is being implemented in collaboration with BlueStream Mobile, an MVNO consulting business led by Hymie Marnewick. Previously, Marnewick sold the payment solutions company XLink Communications to Vodacom in 2015. Zinhle is a co-owner of Bestie Connect alongside BlueStream.

Marnewick told TechCentral in an exclusive interview that it is 'the first MVNO in Africa led by a female influencer.' He noted that despite attempts by some celebrities, he has not found other influencer-run MVNOs on the continent.

The network's name comes from Zinhle's way of speaking to her audience; Marnewick explained that she often says, 'Hi, bestie' in her videos. He proposed this idea to her after observing the growth of influencer-based MVNOs in Central America, as well as the example of actor Ryan Reynolds with Mint Mobile.

In his view, since any influencer rents their audience from social media platforms, there is a risk of losing subscribers when algorithms change. The application and SIM card, according to Marnewick, provide direct contact with fans who are already 'spending hard-earned money on mobile internet and following you on social media.'

Zinhle has 5.6 million followers on Instagram. Marnewick indicated that her social media click-through rate is about 3.5%, and the business plan anticipates that Bestie Connect can capture 4% of her audience within five years.

Bestie Connect offers five different 'combo packages': they range from 59 rand per month for 1 GB of data and 20 minutes to 249 rand for 20 GB and 75 minutes. Customers can subscribe weekly or monthly. Minutes are exclusively for calls between Bestie Connect subscribers. Marnewick added that focus groups showed that data is much more important to users than voice calls. Future plans include releasing customizable packages.

Subscribers receive loyalty points that can be exchanged for tickets to Zinhle concerts, vouchers for her retail brand Era, and extra data. The app will feature a panic button linked to emergency response services, which, according to Marnewick, reflects Zinhle's support for the fight against gender-based violence. A content hub will be added at a later stage, where her music and posts will appear 30 minutes earlier than on social media.

SIM cards will be delivered by courier or picked up at Era Zinhle stores. Bestie Connect intends to offer device financing, starting with brands such as Samsung, Oppo, Honor, and Huawei, around Christmas. Financed phones can be remotely blocked if customers stop making payments.

Joining a Saturated Market

Bestie Connect joins approximately 30 MVNOs operating on the MTN network, according to MTN South Africa CEO Ferdi Mulmman. These include Pick n Pay Mobile and Melon Mobile. MTN is reviewing wholesale pricing and plans to offer cheaper access at intentionally lower quality.

Most MVNO subscribers in South Africa, including clients of Capitec Connect and FNB Connect, use the Cell C network, which serves 5.71 million MVNO lines and is estimated to hold 80–85% of the market.

Pre-registration is open on the Bestie Connect website, and the official launch of the network is scheduled for the end of this month. Marnewick hopes that other influencers, including those from West Africa, will follow Zinhle's example, and that BlueStream will assist in creating their own networks.

Leaders of African Mobile Operators Head GSMA Council
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Leaders of African Mobile Operators Head GSMA Council

Three leaders of major African mobile companies have taken top positions in GSMA, the global mobile industry organization.

The GSMA Council re-elected Gopal Vittal as chairman for a second term, which will run until December 2028. Additionally, Margarita Della Valle, CEO of Vodafone Group, was elected as co-chair, alongside Ralph Mupita, CEO of MTN Group, who was re-elected.

GSMA represents the interests of mobile operators and the broader mobile industry, and it also organizes the MWC trade shows.

Vittal is the executive vice-chairman of Bharti Airtel from India and non-executive chairman of its African subsidiary, Airtel Africa, which operates in 14 countries on the continent. He has been on the GSMA council for 10 years and has held the chairmanship since 2025.

Mupita has led MTN, which operates in 16 markets, primarily in Africa, since September 2020, and has been the deputy chairman of GSMA since April 2025. MTN's largest enterprise, MTN Nigeria, demonstrated a return to accelerated growth in the third quarter.

Margarita Della Valle has managed Vodafone since January 2023. Vodafone owns Vodacom, which operates in African markets, including South Africa, Egypt, Tanzania, Kenya, the Democratic Republic of Congo, Mozambique, and Lesotho.

MTN and Airtel Africa are direct competitors in several of these markets. They hold the positions of the two largest operators in Nigeria, Africa's most populous country, and also compete in Uganda and Zambia.

Vittal emphasized that security is a priority for the industry, mentioning threats to states and the growing danger of fraud, as well as the need to maintain industry sustainability to continue network investments.

MTN and Huawei introduce microwave spectrum reuse technology in the industry
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MTN and Huawei introduce microwave spectrum reuse technology in the industry

MTN South Africa, in collaboration with Huawei, successfully conducted a proof of concept demonstration and achieved the first commercial validation in the industry of enhanced microwave spectrum reuse capability. This feature is based on Huawei's CCIC (Co-Channel Interference Cancellation) microwave solution and is designed to increase capacity by more efficiently utilizing existing licensed spectrum.

The new capability allows for more efficient use of microwave spectrum, helping MTN build capacity in areas where additional spectrum is either limited or difficult to obtain. The demonstrated solution showed a significant improvement in spectrum utilization efficiency while maintaining network performance, which contributes to rapid capacity growth and accelerated deployment of 5G services.

MTN South Africa is one of the leading providers of mobile and digital services in the country, and MTN Group is the largest mobile operator on the African continent. Due to the expansion of commercial 5G services, MTN South Africa faces growing demand for high-capacity microwave backhaul networks. This has created an urgent need to maximize the use of licensed spectrum while controlling associated costs.

Obtaining additional spectrum is traditionally expensive and often requires lengthy regulatory procedures. Furthermore, strong interference in low-frequency bands can significantly degrade the quality of backhaul service. At major hub sites, further network expansion is often limited by insufficient spectrum availability and the complexity of obtaining new spectrum licenses.

To solve these problems, MTN South Africa implemented the Huawei CCIC solution. This technology continuously analyzes co-channel interference in real-time and generates compensating signals to suppress it. By overcoming the limitations of physical isolation in traditional microwave systems, this solution enables more efficient reuse of existing microwave spectrum, supporting capacity expansion where spectrum is constrained. In a deployed configuration, it demonstrated a significant increase in spectrum reuse efficiency.

This achievement allows operators to use existing frequencies for both capacity growth and targeted expansion, optimizing spectral resources and reducing operational costs.

Spectrum Scarcity

Rodni Reddy, Senior Transmission Planning Manager, Tivashan Naidu, Senior Transmission Specialist, and Rim Al Saba, Senior Transmission Specialist at MTN South Africa stated that 'the CCIC solution directly addresses spectrum scarcity issues. It enhances spectral efficiency and optimal spectrum utilization during capacity expansion, eliminating spectrum limitations that have historically constrained hub site growth. This allows us to maximize our existing spectrum assets while simultaneously improving operational efficiency and reducing spectrum-related costs.'

Nkosinathi Nzima, General Manager of Transport and OSS (Operations Support Systems), noted: 'This phase demonstrates how targeted innovations can help us effectively expand capacity in constrained areas, increase the value of licensed spectrum assets, and create a scalable, future-ready transmission network. This deployment supports our broader strategic goal of expanding network capacity while maintaining investment discipline and operational efficiency.'

Alex Singh, Vice President of Key Account Management for MTN Group at Huawei, emphasized: 'Huawei is committed to continuous innovation in microwave transmission technologies. The CCIC solution significantly improves spectral efficiency, enhances network performance, and optimizes the total cost of ownership for operators. By enabling higher capacity and more efficient microwave backhaul networks, this solution helps accelerate the large-scale deployment of 5G services.'

This implementation shows the potential of CCIC technology in helping operators maximize the value of existing spectrum assets, expand network capacity more efficiently, and support the growing demand for 5G connectivity.

About Huawei

Founded in 1987, Huawei is a leading global provider of Information and Communications Technology (ICT) infrastructure and intelligent devices. With 213,000 employees working in over 170 countries, the company serves more than three billion people worldwide.

Huawei strives to enable digitalization for every person, home, and organization towards a fully connected, intelligent world. In 2025, Huawei achieved revenue of C¥880.9 billion, reinvesting 21.8% (C¥192.3 billion) in Research and Development (R&D), with approximately 53.7% of its employees working in R&D. As a private company wholly owned by its employees, Huawei focuses on customer-centric innovation and open collaboration to create long-term value and drive technological breakthroughs globally.

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