CIMCON, a company based in Ahmedabad, applies artificial intelligence, sensors, and automation to improve water resource management in cities and villages, as well as to enhance the quality of essential services. Through its projects, the company has managed to save over two billion kilowatt-hours of electricity.
In many Indian households, daily planning depends on unstable water supply, and in rural areas, women are forced to spend hours collecting water. The main objective is to ensure the reliability of vital services while simultaneously reducing losses.
When Anil Agrawal returned to India from the USA in 1988, he noticed that utility services heavily relied on paper documentation, site inspections, and phone calls. He founded CIMCON with the goal of making automation accessible.
Since technologies were expensive, many organizations doubted whether software could solve everyday infrastructure problems. CIMCON began creating cost-effective systems using readily available computer components and user-friendly software.
In the early 1990s, CIMCON collaborated with ONGC to monitor remote oil wells. Its system alerted operators to well shutdowns and transmitted production data, earning it the name 'talking wells.'
In the Dehradun area, workers had to travel long distances to manage pumps and valves. CIMCON implemented remote monitoring and control of pumps, reservoirs, and valves, which helped reduce dependence on manual operations.
CIMCON CEO, Rajnish Dashottar, compares this technology to the human nervous system. Sensors and communication devices located throughout the public infrastructure transmit information to the central command center in real time.
Depending on the project, sensors track water consumption, pressure, reservoir levels, energy usage, and quality indicators such as pH, chlorine, and turbidity. Operators can monitor the network as conditions change.
When a pipeline leak occurs, the pressure level drops. The system helps operators locate leaks, assess water losses, and identify potential equipment failures before they disrupt water supply to homes.
Transporting water through cities requires a huge amount of electricity. CIMCON monitors pump operations to help utilities optimize operations and reduce unnecessary energy consumption. The company has saved over two billion kilowatt-hours of electricity. Furthermore, its smart lighting systems allow for remote control of streetlights, automating their operation and dimming lights during low traffic hours.
In rural communities, reliable water supply frees up women and girls from hours of water collection labor. This time can be dedicated to education, work, and family, and clean water reduces the risk of contact with unsafe sources.
Many urban households still rely on storage tanks and scheduled water supply. Agrawal's long-term goal is to facilitate the transition of cities to reliable 24/7 water supply so that families do not have to plan their lives around water availability.
CIMCON is exploring predictive maintenance, flood forecasting, digital twins, and AI-based infrastructure management. These tools can help authorities anticipate failures, forecast demand, and make more informed decisions.



