Fraud in the telecommunications sector in Mozambique decreased by 64% during 2025, totaling 195,045 cases. However, the regulator warned that fraud schemes are becoming more elaborate, which poses an obstacle both to network security and user protection.
According to the Telecommunications Security and Resilience Report 2025, published by the National Institute of Communications of Mozambique (INCM), the recorded incidents generated an accumulated financial loss of 128.31 million meticals. This data indicates that the drop in the volume of occurrences did not result in the elimination of damages caused by fraudulent practices.
The report was presented to the sector's service providers last Tuesday, and it assesses the security and reaction capacity against fraud, threats, technical failures, and other problems in mobile telephony, internet, and television transmission services.
Among the most common forms of fraud pointed out, the 'Wangiri' modality stands out, which involves short calls made to convince recipients to return the call, often to international or value-added numbers. Other modalities include SIMBOX, linked to the undue diversion of international calls, and SMS Phishing, which uses fake messages to steal personal, banking, or access codes.
Helena Fernandes, chairwoman of the INCM board of directors, observed that the reduction in the number of frauds is a positive aspect. However, she emphasized that the constant evolution of fraud methods requires a continuous and well-coordinated response.
Quoted in the INCM statement recently released about the report, Fernandes stated: 'Although the registered reduction constitutes a positive sign, it is important to recognize that these and other types of fraud continue to represent a significant challenge to the security of the sector and to consumer protection. This requires us to remain vigilant and modernize our prevention, detection, and control systems.'
Additionally, the document points to risks arising from extreme weather events. It was mentioned that cyclones Dikeledi and Jude caused the shutdown of 174 telecommunication stations, highlighting vulnerabilities in infrastructure and the urgent need to strengthen system redundancy and ensure service continuity.
Faced with these challenges, the regulatory body advocates for strengthening collaboration between operators and industry entities. This should be done through rapid information sharing, systematic recording of incidents, promotion of digital education, and implementation of efficient mechanisms for reporting and preventing fraud.


