South African Regulator Prepares to Open Possibility for New Telecom Operators
Read more
TechCentral
techcentral.co.za

South African Regulator Prepares to Open Possibility for New Telecom Operators

Icasa preliminarily concluded that South Africa's current system for admitting new telecommunications operators to the market is inefficient, and therefore potential operators should be allowed to apply for licenses directly.

In a discussion document published in the Government Gazette on Friday, the regulator noted that the current regime, under which a newcomer must acquire an existing license from its owner and then obtain approval from Icasa for the transfer, 'has not been effective or efficient in promoting competition.'

It was found that the demand for new licenses 'appears high,' and issuing them would help reduce what was termed 'artificial entry barriers created by existing I-ECNS licensees in the secondary market.' The regulator's preliminary view is that the benefits of new licenses are likely to outweigh the associated costs.

This concerns Individual Electronic Communications Network Service Licenses (I-ECNS), which are necessary for operating a national or provincial scale network. Icasa has issued 470 such licenses but reported that most of them are 'largely inactive or dormant,' approving only about 11 transfers of ownership or control per year.

Since Icasa cannot issue new I-ECNS licenses, owners of unused licenses can set prices independently. The company Amatole Telecommunications informed the investigation that a pair of individual licenses—one for network operation, another for selling services through it—costs over one million rand on the secondary market, excluding the application fee for transfer to Icasa of 84,738 rand per license. Satellite operator Sateliot stated that many license holders are 'non-operational companies that cannot be contacted.'

Icasa stated that it does not deem it necessary to intervene directly in the secondary market. Instead, it indicated that the most effective solution is a direct licensing mechanism, 'where market access no longer depends on the incumbent licensee.' Furthermore, guidelines for approving license transfers are planned to be published, and the introduction of a 'use it or lose it' rule is being considered to prevent license hoarding.

Applicants for new licenses will still have to meet the legal, technical, financial, and ownership requirements set out in the Electronic Communications Act, and Icasa reserves the right to refuse them. However, the regulator noted that 'the possibility of failure is not generally considered a sufficient reason to prohibit market entry,' and the commercial viability of a new operator should primarily depend on 'the applicant and its investors.'

Pursuant to section 5(6) of the Act, Icasa can only accept applications for new I-ECNS licenses in accordance with the policy direction of the Minister of Communications. Minister of Communications Solly Malatsi issued such a directive in August 2025, requesting it from the investigation, after which Icasa launched the process last November.

The Internet Service Providers Association (Ispa) stated in its submission that Icasa had been seeking such a directive since 2016. The association noted that the regulator told parliament that it supported direct applications and officially described the transfer process as an 'unjustified administrative burden.' Cell C held a different view, arguing that Icasa had interpreted section 5(6) too narrowly and could have acted based on existing policy directives.

Icasa received 33 submissions, which were largely divided along predictable lines. Vodacom stated that it sees no barrier to entry in the current structure, although it criticized Icasa's execution. MTN stated that international data indicates that two or three infrastructure operators 'are usually sufficient to ensure effective competition,' and that there is 'no evidence base to justify a new licensing window.' MTN insists that Icasa wait for the results of numerous license renewals scheduled for 2028 and 2029. Telkom suggested that the marginal effect of new licenses would be 'insignificant,' while Rain stated: 'Market entry barriers are economic, not administrative.'

Satellite operators and smaller players advocated for the opposite position. SpaceX argued that the transfer system has the effect of 'designating incumbents as the first arbiter on whether a new entrant can enter the market,' and in the worst case, 'contributing to rent-seeking by opportunistic licensees who no longer need their licenses.' Amazon Leo, Eutelsat, Plan-S, and the Global Satellite Operators Association also supported direct licensing. Eutelsat explained that despite having jurisdiction in South Africa, it had to rely on a partnership model to operate ground infrastructure in the country.

Icasa emphasized that this investigation 'does not concern new I-ECNS licenses for providing satellite-based services,' as the licensing regime is technologically neutral. However, this works both ways: satellite operators will be able to apply for any new licenses. SpaceX informed the investigation of its intention to obtain both individual licenses 'for providing a national service.'

Nevertheless, direct licensing will not eliminate the main hurdle faced by Starlink. Section 9(2)(b) of the Act sets a requirement for a minimum shareholding of 30% by historically disadvantaged groups for individual license applications, 'or such other conditions or higher percentages that may be prescribed,' and Telkom noted that the Supreme Court ruled that this requirement also applies to license transfers.

SpaceX and the satellite operators' association called on Icasa to use the phrasing 'other conditions' to accept alternatives, such as investment programs equivalent to equity capital. The Icasa document only states that new applicants will remain subject to 'applicable ownership and empowerment obligations.' Since the invitation to apply was not open, Icasa's position this year was that satellite operators should acquire an existing license.

Icasa stated that a restrictive approach to new licenses could be 'difficult to reconcile' with its plans to release a larger volume of mobile spectrum within the International Mobile Telecommunications (IMT) roadmap, spectrum used for 4G and 5G networks. Written comments on the discussion document are accepted for 45 working days after publication, i.e., in early January 2027. After this, Icasa may hold public hearings, after which it will have 90 working days to publish the findings document. Cell C noted in its submission that Icasa's initial notification stated that the outcome of the investigation would allow the minister to consider issuing further policy direction. According to this schedule, an invitation to apply for new licenses is unlikely before the second half of 2027.

Similar stories

South African Telecom Operators Express Disagreement with Icasa's Plan for Biometric SIM Card Verification
Read more
techcentral.co.za

South African Telecom Operators Express Disagreement with Icasa's Plan for Biometric SIM Card Verification

Major mobile operators in South Africa, acting through an industry association, are refusing to support the measures proposed by Icasa regarding biometric verification of SIM cards and the five-number limit, as these regulatory proposals overlap with the existing SIM card registration law, Rica, and could disrupt the industry's own efforts to clean up the SIM card market.

The Association of Communications and Technology (ACT), which represents companies Vodacom, MTN, Telkom, Cell C, Rain, and Liquid Intelligent Technologies, stated its support for the general goal of strengthening SIM card registration but does not approve of the proposed measures in their current form.

ACT CEO Nomvuso Bathi, in a written response to TechCentral regarding the draft regulations, emphasized: 'We differentiate between supporting the goals of the proposed provisions and approving specific measures in their current form.' She added that there are significant differences between Icasa's proposals and the frameworks developed by the industry, especially concerning SIM card registration limits, biometric verification requirements, and practical implementation conditions.

The proposed amendments to the numbering plan regulations, which were published for comment on Wednesday, require operators to verify the subscriber's face or fingerprint against Department of Home Affairs data upon activation, re-activation, or replacement of a SIM card. Operators will be given two years to re-verify existing customers, and no operator can assign more than five numbers to one subscriber. Violation of the core verification rules will incur fines ranging from 2 to 4 million rand per violation.

Cost and Five-Number Limit

Bathi noted that an additional assessment is required on several issues, including the cost and technical feasibility of verifying subscribers against Department of Home Affairs data, the necessary infrastructure for system integration and verification, as well as operational readiness and consequences for existing subscribers.

The five-number limit, she said, 'requires careful consideration, especially in light of South Africa's socio-economic conditions and the legitimate reasons why consumers and businesses may need multiple SIM cards.' The Icasa proposal exempts companies from biometric checks but not from this limitation.

ACT also objected to the pace of change. In July, Icasa introduced amendments to the same regulations, establishing norms for deactivating inactive SIM cards. Bathi stated that 'introducing additional substantial obligations in such a short period calls into question regulatory predictability, policy consistency, and the cumulative compliance burden placed on licensees.'

A deeper dispute concerns which law should govern SIM card registration. This is the task of Rica, according to section 40 of the Act, and the Department of Justice and Constitutional Development is its custodian. Instead, Icasa is using its authority to regulate numbering resources.

Bathi stressed: 'While Icasa has a legislative mandate to regulate numbering resources, there needs to be greater clarity regarding the justification for introducing substantial subscriber registration and identification requirements through a separate regulatory instrument.' She added: 'We are concerned that overlapping regulatory processes could create uncertainty, duplicate implementation costs, and potentially undermine progress made by the industry.'

Icasa's explanatory note states that the verification requirement 'differs' from SIM card registration under Rica. The regulator informed parliament last year that it wished to transfer the management of Rica from the Department of Justice to itself.

Operators have their own plan. In June, ACT announced a temporary enhanced identity verification system, stricter registration control, and increased oversight of SIM card distribution channels, and submitted proposals to the Department of Justice for reforming section 40. Broader use of biometric authentication at registration points was one of the solutions discussed by the industry. Bathi reported last October that amendments to Rica continue to stall: 'Every time they are updated and sent up the chain, they are returned.'

Industry Plan

ACT reported that over the past two years, it has engaged with the Competition Commission and the Department of Justice. Bathi also mentioned that work is currently underway with the Department of Home Affairs to align technical verification standards, and this work has reached the technical development stage.

Icasa's memorandum indicates that most operators informed the regulator last year that they had implemented biometric verification only for contract customers, not prepaid ones.

ACT stated that it will officially submit its objections to Icasa. Interested parties have 30 working days from October 28th to submit comments.

South Africa's 3G network could be switched off within two years, according to Vodacom
Read more
techcentral.co.za

South Africa's 3G network could be switched off within two years, according to Vodacom

Vodacom believes that South Africa may be ready to switch off its 3G networks within a period of 12 to 24 months. However, the group's CTO, Deian Kastelitz, stated that no operator would want to carry out this process alone.

Kastelitz told TechCentral on Wednesday that the company would be very interested in switching off 3G in all markets, not just in South Africa. He noted that South Africa is potentially in a good position to conduct such a switch-off in the next 12–24 months, but this requires agreement with other involved parties.

He specified that 3G devices that do not support the more modern 4G system account for 'just under 10%' of devices on the Vodacom network in South Africa, which he said is a good indicator.

The reason for the transition is spectrum. Switching off 3G will free up frequencies that Vodacom can reallocate for 4G, which provides higher traffic at the same bandwidth.

Besides the remaining phones, there is a competitive obstacle. Kastelitz warned that the operator that switches off first risks passing its remaining 3G customers to a competitor. He explained that the second operator would wait, attract these customers to its 3G network, subsidize them, and only then proceed with the switch-off.

Kastelitz insists that operators agree on a common date and announce it a year in advance. Until then, they can run promotions to encourage customers to exchange old phones so that 'by the time the date arrives, we are all in the same situation.'

Longevity of 2G Networks

As he mentioned, operators usually cooperate with regulators and the government on measures such as banning the import of 3G devices and providing tax incentives for 4G phones. South Africa has already taken one such step: the treasury abolished a 9% luxury excise duty on smartphones costing less than 2500 South African Rand starting from April 2025.

Currently, there are no government deadlines for operators to switch off outdated mobile technologies. Communications Minister Solly Malatsi stated in November 2024 that the transition should be market-driven, warning that a set date could leave 'millions and millions of South Africans—most of whom are poor.' His department officially removed the deadline of December 31, 2027, in July 2025, leaving the timing up to the operators.

Vodacom reported in May that it expects 3G to be switched off sooner than 2G, and Kastelitz predicts that 2G, which continues to serve feature phones and 'machine-to-machine' communication devices, will last significantly longer than 3G. He stated: 'Let's resolve the 3G issue first.' After 3G is switched off, most 3G phones will move to 2G. Kastelitz expects users to need six to twelve months to transition directly from 2G to 4G. Only after that will Vodacom consider the remaining users: machines or people still using feature phones, and decide what investments and subsidies are needed for their transition.

MTN has also adopted a similar approach to the accessibility issue. In 2025, it began distributing 4G smartphones worth 99 Rands among long-standing prepaid customers who could not afford an upgrade.

Cape Town company Metacom connects Eskom, Pep store network, and 6000 ATMs
Read more
techcentral.co.za

Cape Town company Metacom connects Eskom, Pep store network, and 6000 ATMs

Metacom, a Cape Town-based company, has spent 25 years developing its own routers and managing private networks for several of Africa's largest retail chains without seeking venture capital.

Metacom's Expenses

During the TechCentral Show program, founder Rian van Niekerk told Fanny van Ruyn how the Cape Town company managed to connect over 6000 ATMs, all Pep stores in Africa, and, according to him, more than half of the communications Eskom uses to control and monitor electricity distribution.

He explained the reason for Metacom's in-house equipment development instead of purchasing Asian branded routers, and also justified why using one device per store is more effective than using equipment from four different suppliers. Furthermore, he noted that satellite services, such as Starlink, can become a 'wonderful provider' rather than a threat.

Rian van Niekerk also discussed corporate technology expenses in 2026, memory shortages caused by artificial intelligence, which forces Metacom to order some components a year in advance, as well as the company's cautious approach to AI, which retains human staff on support lines, and explained why Africa is not a single market.

Popular