The dream of owning a luxury car exists for many, especially when it comes to the famous Italian company Maserati, whose magnificent design, powerful engine, and premium features attract attention. However, what if after spending millions of rupees you constantly have to go to service centers? This is the experience shared by Gautam Singhania, chairman and billionaire of the Raymond Group. He sharply criticized the company for Maserati's substandard after-sales service and advised caution to those planning to purchase the brand's vehicle in India.
Gautam Singhania expressed his dissatisfaction with Maserati's service on the social media platform X. He stated that the company ignores the problems of its long-standing customers. According to him, complaints related to his own car have not yet been resolved, and even new dealers have proven incapable of fixing his issues.
Singhania also questioned Maserati's strategy for returning to the Indian market. He believes that launching a new business without solving the problems of existing customers is an incorrect step. He called this an insult to Indian car buyers and the entire automotive community.
In his post, Gautam Singhania emphasized that people buy supercars for their impressive handling, not to run around seeking solutions from service managers. He characterized the company's after-sales service as completely inadequate. Singhania wrote in his post: 'I paid for luxury but received a defective product. How can a brand ask Indian buyers to trust their hard-earned money again if it cannot solve serious problems for its current customers? Be careful with exaggerated claims.'
Gautam has repeatedly criticized Maserati on social media. He also noted that the high price, the use of carbon fiber, and the excellent engineering of the car are meaningless if the company does not provide quality service and support to its customers. Singhania described his experience as extremely disappointing, stating that he felt he received a low-quality car despite paying a premium price.
In reality, the Italian luxury car manufacturer Maserati is trying to strengthen its business in India by relaunching its operations. The company is actively running marketing campaigns and working to expand its network of dealerships in major cities, while also introducing new models. Recently, the company launched the new luxury sports car Maserati GT2 Stradale in the Indian market. Its starting price is 5.72 crore rupees (excluding taxes).
Along with the launch of this car, the company opened a new showroom in Mumbai in collaboration with Navneet Motors. This is the third Maserati showroom in the country after Delhi and Bangalore. With this opening, the company also presented its Grecale, GranTurismo, and GranCabrio models.
The Maserati GT2 Stradale is known for its powerful engine and magnificent appearance. It is equipped with a 3.0-liter twin-turbo V6 gasoline engine that generates 631 hp and 720 Nm of torque. This engine is connected to an 8-speed dual-clutch automatic transmission. The company claims that this car can accelerate from 0 to 100 km/h in just 2.0 seconds, and its top speed reaches 324 km/h. The car offers 4 driving modes: Corsas, Sport, GT, and Wet Mode.


