According to a new global study, nearly nine out of ten organizations have either restricted or revised their artificial intelligence use cases. The reason for this is the increased cost of operating tools due to growing token consumption.
The report 'State of Enterprise AI 2026' by Cloudera is based on a survey of 1,500 IT department heads or higher conducted in September 2026. Only 19% of respondents regularly track costs for tokens and inference—the computational work required to run a trained model.
Although South Africa was not among the nine markets surveyed by Wakefield Research for Cloudera, a price comparison conducted by TechCentral shows changes in the cost of leading AI models for users from South Africa over the past two years, explaining why bills may be rising even if prices are decreasing.
Almost all respondents (99%) have taken measures in response to higher or unstable AI costs. Approximately 45% have moved workloads to another cloud, private environment, or on-premise platform, while 24% have suspended or canceled AI usage. Respondents from the EMEA region were most likely to report that the increase in token and inference costs exceeded expectations (44%), compared to 42% in the Asia-Pacific region and 39% in the Americas.
The problems are not only financial: 98% of companies have had to cancel a deployment at least once due to failures, hallucinations, or unexpected behavior.
Token pricing presents a mixed picture. The latest 'Instant' model, used in ChatGPT and offered to developers as chat-latest, costs $30 per million output tokens, which is double the $15 stated in OpenAI's documentation for its predecessor ChatGPT-4o. The GPT-6.1 Sol model, the second most expensive among OpenAI's flagship models, costs $10 per million output tokens, matching the $10 price set by OpenAI in August 2024 for GPT-4o.
Standard retail prices per million tokens: the Rand rate was 17.58 per dollar (average for October 2024) and 16.55 per dollar (average for October 1–23, 2026), according to US Treasury data. Prices for ChatGPT-4o and o1-preview are taken from OpenAI's documentation for these discontinued models. Gemini is excluded because Google's announcement of price reductions in September 2024 only contained percentage data.
Some 2024 models were more expensive than today's top options. OpenAI's reasoning model o1-preview was listed at $60 per million output tokens, and Claude 3 Opus at $75. GPT-6 Astra, the most expensive in OpenAI's flagship list, costs $50, as does Claude Fable 5.1, which shares the top of the price ladder with Anthropic's Claude Mythos 5.1. Anthropic's Sonnet line is 37% cheaper in Rand units.
A firmer Rand—the current average of $16.55 per dollar compared to the average of $17.58 per dollar in October 2024—has reduced dollar-denominated bills by almost 6%.



