Residents of homes located on Wright Street in Woodstock report struggling with drainage blockages, sewage issues, and persistent bad smells for almost five years. They believe this odor attracts rats into their residences.
Residents note that repeated attempts to resolve the issue have been unsuccessful. Meanwhile, the City of Cape Town insists that responsibility for the pipeline lies with private owners, and repairs must be made at their expense.
Residents frustrated by recurring blockages
One resident, who wished to remain anonymous, stated that sewage sometimes backs up through the pipe in the ground near her bathroom and kitchen. She believes the persistent smell is leading to rats appearing in her apartment, causing additional concern among household members.
Neighbor Alima Hussain reported similar problems, including blockages and periodic sewage issues. Hussain mentioned that she has repeatedly called plumbers to fix the malfunctions, but the situation has not changed. She noted: 'We would clean the pipes today, and then they would be full again by the end of the day.'
She also added that residents contacted the City of Cape Town about this matter, but were told that the problem was within their property and was a private affair. According to Hussain, the constant smell attracted rats, and she also expressed concern about snakes in the area.
City claims pipeline is private property
Zahid Badroodien, a member of the City's elected committee on water and sanitation, stated that it concerns a Private Combined Sewer Collector (PCS), whose maintenance is not the municipality's responsibility. He emphasized: 'It is the responsibility of the owners of the affected properties.'
The Tatler newspaper asked the City if a municipal representative could conduct an inspection to ensure that sewage and water continue to flow from the affected pipeline. Badroodien explained that the City's By-laws on wastewater and industrial effluent allow the municipality to take necessary measures if there is a threat to health or the environment. However, the costs of such actions may be borne by the property owners.
He advised owners facing pipe installation problems to hire a qualified private plumber to assess the condition of the pipes and carry out necessary restoration work.
How residents can report rodent problems
Residents experiencing rat problems can submit a service request through the City's e-Services online platform or call the municipal call center at 0860 103 089. It is also possible to send an email to contact.us@capetown.gov.za or visit the nearest City environmental office.
Despite the City clarifying its responsibility for the pipeline, affected residents continue to face recurring blockages, foul odors, and concerns about rodents in their homes.